1. Academic Advising (Student Liaisons)

Durham College is interested in the success of every student. There are many resources to support students on this journey. Each school has a student liaison to help facilitate academic success.

These representatives can help students:

• Accessing other college services.
• Developing academic plans to promote success if you have failed subjects or received a low grade point average (GPA).
• Finding equivalent credits.
• Identifying your career goals and making sound academic decisions.
• Reviewing your graduation requirements.
• Setting up your academic plans.
• Selecting electives and options.
• Transferring to another program.

School of Science & Engineering Technology
Oshawa Campus – Maureen Green, H Wing, Room 140A, ext. 2383
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School of Skilled Trades, Apprenticeship & Renewable Technology
Whitby Campus – Shelley Chard, Room 117, ext. 4087
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School of Business, IT & Management
Corrine McCormick-Brighton, C Wing, Room 223, ext. 2268
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Heather Dunlop, C Wing, Room 223, ext. 2151
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School of Media, Art & Design
Kerry Doyle-Brownell, C Wing, Room 237, ext. 2474
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School of Health & Community Services
Nancy McGuire, South Wing, Room 106D, ext. 3066
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Cheryl Lovisa, South Wing, Room 106E, ext. 6586
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School of Interdisciplinary Studies & Employment Services
Rhonda Christian, South Wing, Room 216, ext. 2501
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School of Justice & Emergency Services
Pina Craven, C Wing, Room 240, ext. 2432
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School of Continuing Education (Career/Academic Counsellor)
Rhonda Christian, Simcoe Building, Room 1266J, ext. 2501
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2. Academic Writing Services

The Academic Writing Services is an academic resource supporting students with their language, writing, and research. Through a combination of seminars, individual consultations, and class presentations, students are able to meet with a writing specialist or senior student tutor.

Online resources are used to complement the service and provide resources to all students and are accessible by visiting the Durham College Web site.

Academic Writing Services is located in the Student Academic Learning Services office, Room SSB204 of the Student Services Building, Oshawa campus. 

3. Bookstores

While the largest part of our business is to provide textbooks for students, the Campus Bookstores have clothing, supplies, giftware items; something for everyone. The Campus Bookstores arrange ordering and selling of the texts, and all professors are asked to enter their booklists into our Bookware ordering system. The Campus Bookstore staff will contact all Schools/faculties prior to each term with deadline information. This process will ensure that textbooks are available for students when classes start. Those professors interested in using course packs/repro-texts should consult the Campus Bookstores staff for important copyright information.

Oshawa Campus

Monday to Thursday - 8:00 a.m. to 8:00 p.m.
Friday - 8:00 a.m. to 4:00 p.m.
The Oshawa Bookstore is located in the Gordon Willey Building, Room A125.

Whitby Campus

Monday to Friday - 8:30 a.m. to 4:30 p.m.
Closed from 10:30 a.m. to 11:00 a.m. and 1:00 p.m. to 2:00 p.m.

UA Store

Monday to Friday - 10:00 a.m. to 2:00 p.m.
Located on the first floor of the UA Building beside the east atrium.

Changes will be posted outside the store entrance. For additional information, visit the Durham College Web site. 

4. Campus Health Centre

To the faculty and staff of Durham College:
 

As director of Health and Counselling Services, our Student Services department as well as in many other campuses throughout Ontario have witnessed a significant increase in the incidence of mental health issues.  It is my hope that the Connections:  A Guide for Faculty and Staff in Identifying and Supporting Students Who Are Experiencing Difficulty guidebook will provide you with an additional resource and to assist each of you in your effors to provide Durham College students with a memorable, supportive, and safe campus in which to pursue their educational and life goals.  Please take time to read the guidebook.  It was written specifically with you in mind and your daily contacts with students.
 

I believe that the values of an organization are reflected in the actions it takes.  By willingly identifying and responding to students in distress, we live the values of our institution and contribute to the future of our students.

Kathy Lazenby, Director,
Health Services, Campus Health Centre 

5. Career Services

Career Services offices are open year round to serve students, graduates, employers, staff and faculty.

Staff and Faculty Services:

• Provide in-class career education seminars on various topics such as: job search strategies, resume and cover letter writing, and interviewing skills. Seminars can be tailored to individual class needs. Call to find out more information at either the Oshawa campus at 905.721.2000, ext. 3034 or Whitby at 905.721.2000, ext. 3343.
• Provide graduate outcome statistics and labour market information for new program development, program reviews and advisory meetings.
• Assist programs with organizing employer panels and employer visits.
• Refer employers interested in field placement programs to appropriate faculty contacts.

Student and Recent Graduate Services:

• Host the interactive 
• Portal accessible through MyCampus at https://hired.durhamcollege.ca.
• Host a Career & Education Fair in the fall and a Job Fairs in the winter.
• Co-ordinate on-campus recruiting and employer information sessions and schedule on-campus interviews.
• Provide one-to-one assistance with resume and cover letter writing, job search skills and interviewing techniques.
• Offer a career assessment service to provide clarification on career direction.
• Offer Quick resume reviews available daily during the winter semester between 11:00 a.m. and 1:00 p.m. at the Oshawa campus only.
• Co-ordinate the student Internship program*.
• Produce the Graduate Employment Report and comparative graduate statistics for postsecondary programs.
• Have a variety of job search resources, employer information and employer directories available online and through our resource centres.
• Offer faxing and printing services (small fees apply); computers are available for students to use.

*Internship

Internship is paid employment that enables students to gain longer-term practical work experience directly related to their area of study. Internships are optional and available in most postsecondary programs. Internships last 4, 12 or 16 months. Students participate in the internship program prior to their final year of study. When students finish their internship contracts, they return to campus to complete their academic requirements. For additional information, e-mail Mary Noble. **NOTE: Administration fees are applicable to students who accept internship positions.

Oshawa Campus, Student Services Building, Rm. SSB212
Whitby Campus, Rm. 103

Telephone: 905.721.2000, ext. 3034
Fax: 905.721.2000, ext. 3112
 
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Portal: https://hired.durhamcollege.ca

For additional information, please visit the Durham College Web site.  

Office Staff 

Tara Blackburn, Executive Director, ext. 2428
Alix Chassé (Husband), Senior Career Advisor, ext. 2208
Anna DeGrauwe, Career Advisor, ext. 2619
Jana Forsyth, Employment Advisor (Whitby), ext. 3343
Mary Noble, Employment Advisor / Internship Coordinator, ext. 2409
Louise Stiles, Career Services Outreach Coordinator, ext. 2322
Clarinda McGrane, Office Administrator, ext. 3034

6. Centre for Students with Disabilities

The Centre for Students with Disabilities (CSD) at Durham College provides services to students with all types of disabilities. We assist students who are blind or have low vision, who are deaf or hard of hearing and those with physical, medical, psychiatric and learning disabilities. Accommodations are organized in co-operation with the student on an individual basis. Faculty is encouraged to negotiate the options that best suit both faculty and student while meeting the student's needs.

Accommodations are based on review of the medical or psycho-educational documentation completed by the appropriate medical professional or psychologist familiar with the student's particular diagnosis.

Accommodations are organized following review of the documentation, discussion with the student and consideration of the essential requirements of the academic program. The student is responsible for self identifying and submitting documentation to the CSD.

Accommodations are specific to the student and may include extra time and/or use of technical supports for tests and exams, assistance in obtaining class notes, material in alternative format, sign language interpreters, classroom assistance and advocacy support. Assistive Technologists provide assessment and training for students with disabilities on disability related technologies. For those students with learning disabilities, support is available from learning strategists. Learning disability diagnostic screening is available as is psycho-educational assessment on a limited basis.

Forms are delivered to faculty by the student outlining approved accommodations. The CSD urges those students requiring accommodations which involve extended time for organization to contact our office as soon as Durham College attendance is confirmed. These include the need for sign language interpretation, reading material in alternative format and consideration of the physical demands of the academic program.

If faculty suspects that a student is having academic difficulties which may be related to a disability, we encourage referral to the CSD. If you are not comfortable with being this direct in the circumstances, CSD may be named along with the Health and Wellness Centre and the Student Academic Learning Services as options for the student to make a choice.

Faculty members are encouraged to communicate with CSD staff at any time we can be of assistance. For additional information, visit the Durham College Web site. Faculty can refer students to call CSD by phone at 905.721.2000, ext. 3123 or drop by the Centre for Students with Disabilities located in SW116 of the Gordon Willey building from 8:00 a.m. to 4:30 p.m. 

7. Diversity Office

The diversity officer is charged with supporting and advocating for all students, including students of color and other under-represented groups on campus as well as helping to mediate conflicts over diversity/pluralism on campus. The diversity officer works on a grassroots level with students, faculty and staff and also coordinates diversity events and training sessions. The diversity officer also investigates complaints of discrimination (based on race, ethnicity, color, creed, geographic/national origin, language, socioeconomic class, gender/sex, sexual orientation, marital status, ability (physical, developmental, or psychological), religion or spiritual affiliation, age/generation, personal appearance, and political affiliation, among others.

For additional information regarding diversity training, resources, and/or initiatives, visit the Durham College Web site. 

8. Financial Aid + Awards

Financial planning is vital to being a successful student. The Financial Aid office is dedicated to helping students understand the variety of financial options available to them to fund their education. Financial assistance could be in the form of parental support, student loans from the Ontario Student Assistance Program (OSAP), bank student lines of credit, bursaries, scholarships or on/off-campus employment.

OSAP applications are available at http://osap.gov.on.ca and students can view the details of their applications via the Ministry online system. Students will be notified by the Ministry either electronically or via paper format of the status of their OSAP applications. Detailed information on all of our financial aid programs is available through the Durham College Financial Aid + Awards office located in SSB205 of the Student Services Building. Contact 905.721.2000, ext. 3036 to book an appointment or to speak to a Financial Aid officer.

Emergency Loans – The Financial Aid office may be able to help provide temporary emergency loan assistance to qualified students who are experiencing short-term financial problems while awaiting delivery of their OSAP. Appointments can be made in Financial Aid + Awards.

Budget Counselling – Preparing a budget can be a challenging task for anyone. By designing and using a budget as a spending guide, a student's chance of having enough money until the end of the school year is greatly increased. Budget counselling is available by appointment from the Financial Aid + Awards Office, Room SSB205.

9. Intercollegiate Athlete Academic Success Program

The Intercollegiate Athlete Academic Success Program (IAASP) encourages academic success for all intercollegiate athletes through the establishment of academic standards and a comprehensive proactive program of success strategies and advising. IAASP demonstrates our institution's commitment to student success both athletically and academically while exceeding the academic minimums of the OCAA.

It is the responsibility of the athlete to work together with faculty in regard to varsity schedules and academic challenges. For more information contact Judy Kellar, IAASP academic advisor and chair, IAASP Appeal Committee 905.721.2000, ext. 2110.

10. Library

General Library Information - Contact Information

General Information Telephone: 905.721.2000, ext. 2214
Web site:  http://www.durhamcollege.ca/student-experience/learning-spaces/library/

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Administration

Dr. Drayson, Pamela, Chief Librarian, ext. 2348
Mittlestead, Carol, Associate Librarian, ext. 2005
Downie, Karin, Access Services Manager, ext. 2967
Feuer, Gabor, IT Manager, ext. 2974
Read, Teresa, Administrative Assistant, ext. 2214

Circulation Services

Circulation Desk Telephone: 905.721.2000, ext. 3082
Coleshill, Laurie, Circulation Services Technician, ext. 2986
Dubis, Jane, Circulation Services Technician ext. 2412
Dumratt, John, Circulation Services Technician, ext. 2985
Horruzey, Jacqueline, Circulation Services Technician, ext. 3082
Kingston, Laurie, Circulation Services, Technician, ext. 3082
Kirkham, Robyn, Reserves Technician, ext. 2915
White, Lisa, Circulation Services Technician, ext. 3662

Reference Services
Reference Desk Telephone: 905.721.2000, ext. 2390

Caddies, Allison, Reference Technician, ext. 2652
Griffin, Cathie, Reference Technician, ext. 2730
Johns-Wilson, Trish, Librarian - Justice & Emergency Services, Government Documents and Health Sciences, ECE, ext. 2388
Labine, Helen, Librarian - Business, IT & Management, Interdisciplinary Studies & Employment Services, Community Services, Skilled Trades, Apprenticeship & Renewable Technology, Media, Art & Design, ext. 2963
Zhou, Nathalie, Librarian - Science, and Technology, ext. 2966

Inter-library Loan

Caddies, Allison, Inter library Loan and Document Delivery, ext. 2652

Cataloguing and Processing

Duke, Debbie, Technical Services Technician, ext. 2972
Schofield, Faye, Technical Services Technician, ext. 2535

Library Information Technology

Areekkal, Likhith, IT Technician, ext. 2916
Hanson, Kathryn, Special Projects Officer, ext. 2399

Accessing Library Resources

You are welcome to visit the Library anytime during our hours of operation, and you can reach us 24 hours a day, 7 days a week through our web site.  In addition to outlining services, policies and procedures, the library web site is used to locate resources. Examples include books and e-books; paper and electronic periodicals (magazines, journals, newspapers); government documents; statistics; and recommended web sites. Librarian prepared Subject Guides consolidate the “best sources” for a given discipline; they are both directional and informative. We RECOMMEND that you REVIEW THE SUBJECT GUIDE FOR YOUR DISCIPLINE as part of the planning process in setting your ASSIGNMENTS. It provides you with an overview of the types of resources available through the Library for your subject area.

If you have any problems accessing a particular resource or are not sure where to start, contact the reference desk ext. 2390 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

NOTE: There is also a Research a Topic section. Information on the Research Process, Comparing Sources of Information, and Plagiarism and Citation Sources is provided within this section of the Library’s web site.

Borrowing Information

Your faculty ID card is your library card as well. Faculty may borrow up to 50 books at one time for a thirty day period. You may renew your materials three times as long as no one else has indicated that he/she is waiting for the items. You may also borrow most paper periodicals for 3 days. Upon request at the Circulation desk, faculty may borrow items until the end of the current term on the understanding that the library can ask for them to be returned earlier upon request of another library patron.

Booking Library Classes, Workshops and Appointments

Library classes may be booked through the reference desk staff at 905.721.2000, ext. 2390 or by contacting your subject specialist librarian (see above). In fact, Faculty are encouraged to liaise with their Subject Specialist Librarian on an ongoing basis. This will ensure that library sessions are specific to your class needs and will keep us aware of the types of resources required for student assignments. The library classroom will accommodate up to 58 students at one time.

NOTE: Please book early to avoid disappointment, particularly during the busy September and January periods.

Workshops on various topics (e.g., information literacy strategies, database specific overviews) are offered throughout the year for both faculty and students too. These are advertised on our web site and e-mails are sent to target groups. While an individual (faculty or student) is also always welcome to appear at the Reference Desk with his/her query, if in depth assistance is required, a personalized appointment with a subject specialist librarian can be arranged.

Placing Items on Reserve for Your Students

There are two ways to handle Reserves. Most often, traditional paper copy methods are required, but electronic reserves for articles contained within a Library database are becoming more popular.

You may place books and articles on Reserve at the Library circulation desk for a three hour, one day or three day loan period. These can be items owned by the Library or your own personal copies. As the objective of Reserves is to ensure that all students within a class have equal access to a resource within a given date range, fines are imposed for late returns. To set up your Reserve, fill in a form available at the circulation desk or use the appropriate online form - books/CDs, articles, chapter reprints. For assistance, contact Robyn Kirkham, ext. 2915. Any material placed on Reserve will be searchable in our online catalogue under the reserves menu tab by course code, course name, and instructor(s). Title searches are only possible through the standard search in the catalogue. Allow at least one week for processing.

Electronic reserves can be set up for articles contained within Library databases as allowed by vendor licensing agreements. A persistent URL or durable link directs students to articles; they must then be authenticated through their Durham College user name and password.

Instructions are provided on the Library’s web site. While the Library can help you in locating persistent URLS/durable links, we cannot enter them in your WebCT Vista page for you. If you require assistance, contact the C.A.F.E.

Copyright information with respect to both paper and electronic reserves is posted on the Library’s web site. Questions can be directed to either Kathryn Hanson, 905.721.2000, ext. 2399 or Carol Mittlestead, 905.721.2000, ext. 2005.

Ordering New Materials for the Library Collection

If you know of particular items that you feel would benefit student learning or your own personal scholarly research, you may request that the Library order them. Please review our Collection Development Procedures and Principles for detailed information. Contact your Subject Librarian (or use the Contact Information provided above), fill out an order card (available at the Reference desk) for each item and leave the completed card with the Reference staff, or make a recommendation through our online Suggest a Purchase form. We will try to accommodate item requests within our collection mandate. Please allow at least six weeks processing time.

Inter-library Loan

If the Library does not have a particular item that you require for your own use, you may order books and journal articles through inter-library loan. At this time, there is no charge to Durham College students, staff and faculty for this service. Please allow up to two weeks to receive materials.

If you have any questions regarding the Library, feel free to contact us!

Inter-library Loan Request: Allison Caddies, ext. 2652, This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Circulation Desk: 905.721.3082, This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Reference Desk: 905.721.2000, ext. 2390, This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Academic Year

Monday to Thursday – 7:45 a.m. to 12:00 a.m.
Friday – 7:45 a.m. to 9:00 p.m.
Saturday and Sunday – 10:00 a.m. to 6:00 p.m.

Specific holiday and summer hours may vary. Information will be posted on our doors as well as on the Durham College Web site. In addition, you may contact us at 905.721.2000, ext. 3082. A Faculty Guide for the DC Campus Library is also available in PDF format for faculty to download at their own leisure as well as a Campus Library Newsletter for faculty and staff.

11. Peer Tutoring

The Peer Tutoring Program matches students experiencing difficulties in specific courses with upper year tutors who have successfully completed these courses.

Upper year students, who have a minimum 3.00 grade point average, are Ontario residents and show a demonstrated financial need may apply to become Peer Tutors. Any students taking full-time postsecondary courses who require assistance to master a course may apply for tutorial services.

All tutoring is subject to tutor availability and every effort is made to secure tutors for as many subjects as possible.

For additional information, visit the Durham College Web site.

12. Student Academic Learning Services (SALS)

Student Academic Learning Services provides academic skills instruction and tutoring for students wishing to improve their academic success. You may refer students to the Centre to enhance the learning required in your course by utilizing the referral form provided to your school’s student liaison.

Students are served in the following areas:

• One-on-one appointments with our:
  
  
  • Academic Writing Specialists;
  • English Second Language Specialists;
  • Learning Strategies Advisors;
  • Learning Skills Advisors (subject specific); and
  • Peer Writing Tutors.
• Subject specific supports in a variety of disciplines.
• College Peer tutoring program.
• Drop-in assistance when schedules permit.
• Software tutorials in the subject areas of Math, English and Science.
• Links to online academic resources.
• Academic clinics and workshops held monthly, per semester and/or as requested.

The flexible service assists students in one visit or longer depending on the student's needs. Students are invited to visit the Centre or take a look at our web site to determine the most appropriate way to make use of the services available. Please contact us directly to arrange your classes’ orientation sessions.

The Student Academic Learning Services office is located in SSB204 of the Student Services Building, Oshawa campus.  There is also a representative available for assistance at the Whitby campus.  Please contact John Hayes at 905.721.2000, ext. 2491 if you wish to make an appointment.  John's office is located in 103P (behind the front registration desk).  For additional information, visit the Durham College Web site.

13. Test Centre

The purpose of the Test Centre is to ensure a quiet, respectful testing environment that allows Durham College students to be successful.

The Test Centre is located in B291 of the Gordon Willey Building. The Centre consists of two rooms and an area where individual testing can be accommodated for computer–based tests.  Faculty can book the Centre for class testing.  They are expected to invigilate the test session themselves.  If a faculty member is unable to invigilate due to illness or conflicting schedules, then a Test Centre invigilator will be provided.  If a faculty member is testing a large number of students, the assistance of an invigilator can be requested.  Faculty are encouraged to book their test sessions for the semester prior to the end of the second week of classes.  Bookings from external clients will be accepted after this two week period.

For additional information, or to book the testing space, please contact the Test Centre Administration Office, ext. 2557 as well as submit a copy of the Test Centre Booking Request form.  The Test Centre Administration Office is located in B291C, beside the testing area.